LaneHawk LH4000, Fixed Retail Scanners

LaneHawk LH4000

LaneHawk LH4000

A solution that detects and recognizes bottom-of-the-basket items making sure they are added to the sale


ROI in less than 12 months

Flush-mounted camera

ViPR™ Software


LaneHawk™ LH4000 Solution

LaneHawk™ LH4000 is a loss prevention solution that turns the bottom-of-the-basket (BOB) into profits in real-time. The LaneHawk LH4000 unit detects and recognizes items as part of the transaction, making sure stores get paid for their BOB items.

The LaneHawk LH4000 unit reduces shrink, increases revenue and is designed to pay for itself in less than 12 months.

A smart camera is flush-mounted in the checkout lane at foot level, continuously watching for items on the bottom of shopping carts. Using Visual Pattern Recognition (ViPR™) software, the camera is able to detect and recognize items that pass by the camera and then send the UPC information directly to the POS. At tender time, the cashier verifies the items that were found under the basket, scans those items and then finalizes the transaction.

ViPR™ Software

A database of high resolution images (called a modelset) is created containing the product packaging of common BOB items.  ViPR extracts key points (feature points) from these images that create a unique identifying pattern for each UPC, similar to a fingerprint.

When a product passes the LaneHawk LH4000 unit, an image is captured of the product and the ViPR software is used to extract feature points from that image.  The ViPR software is then able to identify the product by matching the pattern of feature points in the image to the patterns of feature points stored in the modelset.  These computations are streamlined to produce results in a fraction of a second, which allows the recognition to happen in real-time.

Videos and Images

Downloads for LaneHawk LH4000

LaneHawk Enterprise Manager Data Sheets
25/06/2013 - LaneHawk Enterprise Manager English
25/06/2013 - LaneHawk Enterprise Manager English A4
LaneHawk LH4000 Data Sheets
25/06/2013 - LaneHawk LH4000 BOB English
DS-LANEHAWK-LH4000-EN Rev A (.pdf, 0,2 Mb)
25/06/2013 - LaneHawk LH4000 BOB English A4
DS-LANEHAWK-LH4000-ENA4 Rev A (.pdf, 0,18 Mb)
EASEOFCARE Professional Services brochure
08/02/2018 - BR-EOC_ProfessionalService-ENA4
(.pdf, 0,63 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)
Retail Industry Guide ~ Low Res
25/05/2017 - Retail Industry Guide ~ English A4
IG-Retail-ENA4 Rev A (.pdf, 2,37 Mb)
18/07/2017 - Retail Industry Guide ~ Chinese
IG-Retail-ZH Rev A (.pdf, 2,55 Mb)
18/07/2017 - Retail Industry Guide ~ Korean
IG-Retail-KR Rev A (.pdf, 2,53 Mb)
03/08/2017 - Retail Industry Guide ~ Italian
IG-Retail-IT Rev A (.pdf, 2,39 Mb)
01/11/2017 - Retail Industry Guide ~ Brazilian Portuguese
IG-RETAIL-PT Rev A (.pdf, 2,74 Mb)
26/09/2017 - Retail Industry Guide ~ Russian
IG-RETAIL-RU Rev A (.pdf, 2,36 Mb)
01/11/2017 - Retail Industry Guide ~ Polish
IG-RETAIL-PL Rev A (.pdf, 1,99 Mb)
03/11/2017 - Retail Industry Guide ~ French
IG-RETAIL-FR-HR Rev A (.pdf, 2,35 Mb)

Customer Service

Datalogic Customer Care

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes: warranty extension, fast turnaround time for repairs, 24/7/365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization

 Download Datalogic Professional Services Offering